Ticket Information

How can I purchase tickets?

Advance tickets can be purchased online through Ticketmaster.com.

On show days, you can buy tickets at the Box Office at the gate of the Ting Pavilion for all shows currently on sale. Tickets can also be purchased in person from the JeffersonTheater box office on any night when there is a show at that venue (open two hours prior to show time).


What is your refund or cancellation policy?

All ticket sales are final. No refunds or exchanges unless a show is canceled. In the event of bad weather, the show will go on as long as the artist is at the venue and able to perform. In the event that a show has to be canceled for any reason, we will update the website to indicate whether the show will be rescheduled or whether refunds will be issued. If you have purchased your tickets online or through our call center, you will be notified automatically.

What type of payment does Ting Pavilion accept?

The box office accepts CASH, VISA, Master Card, American Express and Discover. Beer and wine tickets can be purchased with cash or cards. The Merchandise counter typically only accepts CASH. There are several ATM’s located within a block of the theater.